Data Protection
Your privacy matters to us. This Privacy Policy explains how bingoplus collects, uses, stores, and protects the personal information of players registered on our platform in the Philippines. By creating an account or using any part of our service, you agree to the practices described in this document. We encourage you to read this page carefully and to contact our support team if you have any questions about how your data is handled.
1. Information We Collect
When you register and use bingoplus, we collect certain personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address, which are required for identity verification and account management. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (₱) to process deposits and withdrawals securely. Device and usage data — including your IP address, browser type, operating system, and session activity — are collected automatically to help us maintain platform security and improve your experience. In some cases, we may request government-issued identification documents to comply with Know Your Customer (KYC) requirements under Philippine regulations. All information collected is used solely for the purposes described in this policy and is never sold to third parties.
2. How We Use Your Information
The personal data we collect is used to create and manage your bingoplus account, verify your identity, and process financial transactions in a secure and compliant manner. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional communications about offers available to Philippine players. Usage and device data help us detect and prevent fraudulent activity, protect the integrity of our platform, and ensure a fair gaming environment for all users. We may use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify any individual player. Your information may also be used to comply with legal obligations under Philippine law, including anti-money laundering (AML) requirements and responsible gaming regulations. We will never use your data for purposes beyond those stated here without first obtaining your explicit consent.
3. Cookies and Tracking Technologies
bingoplus uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions correctly on your mobile device or browser. Essential cookies are required for core platform functionality such as maintaining your login session and remembering your preferences between visits. Analytics cookies help us understand how players navigate the platform so we can identify areas for improvement and optimise the overall experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to track your activity on third-party websites or to serve targeted advertising outside of the bingoplus platform. By continuing to use our service, you consent to the use of cookies as described in this section.
4. Data Sharing and Third Parties
We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. However, we may share your data with trusted service providers who assist us in operating the bingoplus platform, including payment processors, identity verification services, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if required by law or to protect the rights and safety of our players and staff. Any third-party service providers we engage are carefully vetted and must meet our data protection standards before being granted access to player information. We will always inform you of any material changes to how your data is shared, to the extent permitted by law.
5. Data Security
Protecting your personal information is a top priority at bingoplus, and we employ industry-standard security measures to safeguard your data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using Secure Socket Layer (SSL) technology, ensuring that your account details and financial transactions remain private. Access to player data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff are trained in data protection best practices. We conduct regular security audits and vulnerability assessments to identify and address potential risks to our systems. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable data protection laws. We encourage you to use a strong, unique password for your bingoplus account and to never share your login credentials with anyone.
6. Data Retention
We retain your personal information for as long as your bingoplus account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations in the Philippines. Transaction records and account history may be retained for a minimum period as required by Philippine financial regulations and anti-money laundering laws. If you request the closure of your account, we will deactivate it promptly and begin the process of securely deleting or anonymising your personal data, subject to any retention requirements imposed by law. You may request a copy of the personal data we hold about you at any time by contacting our support team at [email protected]. We will respond to all data access requests within a reasonable timeframe and in accordance with applicable Philippine data protection legislation.
7. Your Rights
As a player based in the Philippines, you have the right to access, correct, update, or request the deletion of the personal information we hold about you, subject to certain legal limitations. You may also object to or request the restriction of certain types of data processing, including the use of your data for direct marketing purposes. If you have provided consent for a specific use of your data, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please contact our support team by email at [email protected], and we will handle your request promptly and transparently. We are committed to respecting your privacy rights and will never penalise you for exercising them. For further guidance on your rights under Philippine data protection law, you may also consult the National Privacy Commission (NPC).
8. Changes to This Policy
bingoplus reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or through a prominent notice on the platform, and the updated policy will take effect from the date of publication. We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of the bingoplus platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should discontinue use of the platform and contact us to request account closure. This policy was last reviewed and updated in 2025.
9. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bingoplus handles your personal data, please do not hesitate to get in touch with our dedicated support team. You can reach us by email at [email protected], and we aim to respond to all privacy-related enquiries within a reasonable timeframe. For answers to common questions about your account and our platform, visit our FAQ page. To review the full terms governing your use of the platform, please read our Terms and Conditions. We value your trust and are committed to handling your personal information with the highest standards of care and transparency.
A quick summary of the key commitments we make to every player in the Philippines.
Your personal information is never sold, rented, or traded to any third party for commercial gain. We share data only with trusted service providers who help us operate the platform securely.
All data exchanged between your device and bingoplus is protected by SSL encryption, keeping your account details and ₱ transactions private and secure at all times.
You have the right to access, update, or request deletion of your personal data at any time. Simply contact our support team and we will handle your request promptly.
We use cookies only to keep the platform running smoothly and to understand how players use our service. You can manage cookie preferences through your browser settings at any time.
In the unlikely event of a data breach, we will notify affected players and the relevant Philippine authorities promptly and in accordance with applicable data protection laws.
Our data practices are designed to comply with Philippine data protection legislation, including the requirements of the National Privacy Commission (NPC) and applicable gaming regulations.
Your privacy and security are at the heart of everything we do. Join thousands of players across the Philippines who trust bingoplus for a safe, fair, and exciting mobile gaming experience — from bingo rooms and live casino tables to fish games and a full game lobby. Create your free account today and enjoy gaming that puts you in control.